Gorgias
Gorgias
SourceUse Dataddo's Gorgias connector to explore any data available via the official API of Gorgias. Access hundreds of metrics and attributes, from basic to advanced. Build and blend custom datasets directly in Dataddo, then send them anywhere.
DATA FIELDS
Explore Data You Can Extract from Gorgias
Data Category
- All Attributes (173)
- Customers (15)
- Events (8)
- First Response Time (8)
- Latest Satisfaction Surveys (8)
- Macros (6)
- Resolution Time (8)
- Satisfaction Survey Statistics (7)
- Satisfaction surveys (10)
- Support Volume (8)
- Teams (6)
- Ticket messages (22)
- Tickets (31)
- Total Tickets Closed (6)
- Total Tickets Created (6)
- Total Tickets Replied (6)
- User audit logs (7)
- Users (11)
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Available Attributes (173)
| Attribute |
|---|
id ID |
external_id External id |
deactivated_datetime Deactivated datetime |
created_datetime Created datetime |
firstname sensitive Firstname |
lastname sensitive Lastname |
email sensitive |
bio Bio |
name sensitive Name |
uri URI |
note Note |
country Country |
language Language |
timezone Timezone |
active Active |
id ID |
user_id sensitive User ID |
object_id Object ID |
created_datetime Created datetime |
context Context |
object_type Object type |
type Type |
uri URI |
start_datetime Start Datetime |
end_datetime End Datetime |
label Label |
legend_axes_x Legend Axes X |
legend_axes_y Legend Axes Y |
data_lines_name Data Lines Name |
data_lines_data Data Lines Data |
data_axes_x Data Axes X |
data_lines_customer_id Data Lines Customer Id |
start_datetime Start Datetime |
end_datetime End Datetime |
label Label |
data_axes_x_name Data Axes X Name |
data_axes_x_type Data Axes X Type |
data_lines_type Data Lines Type |
data_lines_customer_name sensitive Data Lines Customer Name |
id ID |
created_datetime Created datetime |
updated_datetime Updated datetime |
name sensitive Name |
intent Intent |
usage Usage |
start_datetime Start Datetime |
end_datetime End Datetime |
label Label |
legend_axes_x Legend Axes X |
legend_axes_y Legend Axes Y |
data_lines_name Data Lines Name |
data_lines_data Data Lines Data |
data_axes_x Data Axes X |
start_datetime Start Datetime |
end_datetime End Datetime |
data_name Data Name |
data_type Data Type |
data_value Data Value |
data_delta Data Delta |
data_more_is_better Data More Is Better |
id ID |
customer_id Customer ID |
ticket_id Ticket id |
sent_datetime Sent datetime |
should_send_datetime Should send datetime |
scored_datetime Scored datetime |
created_datetime Created datetime |
body_text Body text |
uri URI |
score Score |
start_datetime Start Datetime |
end_datetime End Datetime |
label Label |
legend_axes_x Legend Axes X |
legend_axes_y Legend Axes Y |
data_lines_name Data Lines Name |
data_lines_data Data Lines Data |
data_axes_x Data Axes X |
id ID |
created_datetime Created datetime |
name Name |
description Description |
uri URI |
members Members |
id ID |
ticket_id Ticket ID |
external_id External id |
message_id Message id |
receiver_id Receiver ID |
sender_id Sender ID |
created_datetime Created datetime |
deleted_datetime Deleted datetime |
failed_datetime Failed datetime |
opened_datetime Opened datetime |
text Message text |
channel Channel |
receiver_email sensitive Receiver email |
receiver_firstname sensitive Receiver firstname |
receiver_lastname sensitive Receiver lastname |
receiver_name sensitive Receiver name |
sender_email sensitive Sender email |
sender_firstname sensitive Sender firstname |
sender_lastname sensitive Sender lastname |
sender_name sensitive Sender name |
subject Subject |
via Via |
id ID |
assignee_user_id Assignee used ID |
assignee_team_id Assignee team ID |
customer_id Customer ID |
external_id External ID |
trashed_datetime Trashed datetime |
last_message_datetime Last message datetime |
last_received_message_datetime Last received message datetime |
closed_datetime Closed datetime |
opened_datetime Opened datetime |
created_datetime Created datetime |
snooze_datetime Snooze datetime |
insert_date Insert Date |
updated_datetime Updated datetime |
channel Channel |
reply_options Reply options |
assignee_team_name Assignee team name |
via Via |
status Status |
subject Subject |
language Language |
customer_name sensitive Customer name |
customer_email sensitive Customer email |
assignee_user_email sensitive Assignee user email |
assignee_user_firstname sensitive Assignee user first name |
assignee_user_lastname sensitive Assignee user last name |
assignee_user_name sensitive Assignee user name |
priority Priority |
spam Spam |
from_agent From agent |
messages_count Messages count |
start_datetime Start Datetime |
end_datetime End Datetime |
data_name Data Name |
data_type Data Type |
data_value Data Value |
data_delta Data Delta |
start_datetime Start Datetime |
end_datetime End Datetime |
data_name Data Name |
data_type Data Type |
data_value Data Value |
data_delta Data Delta |
start_datetime Start Datetime |
end_datetime End Datetime |
data_name Data Name |
data_type Data Type |
data_value Data Value |
data_delta Data Delta |
id ID |
user_id User ID |
object_id Object ID |
created_datetime Created datetime |
type Type |
object_type Object type |
uri URI |
id ID |
external_id External id |
deactivated_datetime Deactivated datetime |
created_datetime Created datetime |
firstname sensitive Firstname |
email sensitive |
lastname sensitive Lastname |
bio Bio |
name sensitive Name |
uri URI |
active Active |
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